Lessons from 2020: Embracing Change

Russ Foster, General Manager of Insurance Licensing Services of America, Inc. (ILSA), shares his key takeaways from the unusual year that was 2020.

Recent Articles

The Top 8 Mistakes in Hiring

The Top 8 Mistakes in Hiring

The average cost to hire is estimated at over $4K. When you make one of these hiring mistakes you could ... more
Tell Stories That Connect with Your Customers

Tell Stories That Connect with Your Customers

Define your brand in terms of your customers' stories and values to address the distrust and reputational issues that follow ... more
How to Use Influencer Marketing to Elevate your Agency

How to Use Influencer Marketing to Elevate your Agency

In industries like retail, brand marketers pay big money for celebrities and social media stars to advertise their products. But ... more
The Age of Millennials Is Over. What's Next?

The Age of Millennials Is Over. What’s Next?

They are coming. Curious who they are? Keep reading because you’re about to find out ... more
Diversity and Inclusion: Moving In and Building Up

Diversity and Inclusion: Moving In and Building Up

Many Diversity and Inclusion programs fall short of their goals. Often, the problem is a lack of commitment to the ... more
Scratch It...Submitting to the Process

Scratch It…Submitting to the Process

When you see people on the mountain top, they didn't just fall there. I will walk you through my journey ... more
15 Post Ideas to Improve Your Social Media-Part 2

15 Post Ideas to Improve Your Social Media-Part 2

Part two of this article shares seven post ideas to stimulate creativity and show that creating quality posts is easier ... more
Adapting to a Virtual Agency Environment

Adapting to a Virtual Agency Environment

Working from home has scattered our insurance workforce, creating entirely new ways to work and communicate ... more
5 Best Practices to Help You Get Started with Google Ads

5 Best Practices to Help You Get Started with Google Ads

Using Google Ads to grow your insurance agency is a proven strategy. However, not many have mastered this marketing tactic ... more
Does every agency need a Chief Technology Officer?

Does every agency need a Chief Technology Officer?

Does every agency need a Chief Technology Officer? For our agency the answer was yes ... more
The Evolving Risk Landscape for the Legal Community

The Evolving Risk Landscape for the Legal Community

Law offices are being targeted by cybercriminals. Learn about the tactics, techniques and procedures hackers are using and how to ... more
Six Steps to a Stronger Social Media Presence

Six Steps to a Stronger Social Media Presence

A robust social media plan can go a long way for your business--here are a few ways to keep your ... more

Get the good stuff

Get regular hits of insurance inspiration delivered to your inbox.