Like many others, Melissa stumbled into the insurance world and discovered it to be a challenging, ever-evolving industry with unlimited growth potential. Having worked within very small boutique firms, traditional agencies and large global brokers over the past 17 years, she finds that the recipe for success remains the same: listen to client and prospect needs, be responsive, and if necessary, go to the ends of the earth to find solutions! The last part of the formula has become especially crucial and much more literal in her current role at Fourth Insurance serves a unique blend of complex and global clientele acting as both broker and risk manager. This experience has increased her technical knowledge exponentially and has had the added benefit of perfecting the pivot!
In addition to client services, Melissa has worked extensively in agency operations and firmly believes that providing ongoing coaching support for agency personnel while at the same time maintaining a reasonable expectation of self-discipline is key to individual satisfaction and advancement.
Melissa currently offices in the Palm Beaches of South Florida and is looking forward to being able to visit clients again as we all begin to reinvent and improve our interactions following the events of this year. Her time off is focused on improving her technique as an amateur dressage rider or relaxing at the beach!