Joseph D’Souza is making sure Artificial Intelligence understands the things you shouldn’t be doing in your insurance agency.
It might be overused and hard to imagine if you’ve never experienced it at a high level, but it all come down to leadership.
There is a tsunami bearing down on the insurance industry. Our great ruin will be succession or rather our complete disregard for succession planning.
Stop processing change requests, stop taking service calls and stop pretending like you’re doing something important in your management system.