Joseph D’Souza is making sure Artificial Intelligence understands the things you shouldn’t be doing in your insurance agency.
The Evolution of Encompass Insurance with Pat Macellaro
It might be overused and hard to imagine if you’ve never experienced it at a high level, but it all come down to leadership.
Succession Planning: the Insurance Industry’s Silent Killer
There is a tsunami bearing down on the insurance industry. Our great ruin will be succession or rather our complete disregard for succession planning.
Building a Better Mousetrap: Structured Data and Your Insurance Website
“Build a better mousetrap, and the world will beat a path to your door.” Though heralded by innovators and entrepreneurs alike, this classic misquotation of Ralph Waldo Emerson is no longer true (if it ever was). A better mousetrap will not lead to success, but rather is the baseline upon which success is built. Simply […]
3 Tasks Insurance Leaders Must Perform to Grow Their Agency
Stop processing change requests, stop taking service calls and stop pretending like you’re doing something important in your management system.
Insurance Talent Gap: 5 Ways to Hire the Best Next Generation Insurance Professionals
Are you losing the insurance talent war? Is your talent gap getting larger every year? Here is how you hire the best next generation insurance professionals.
Crushing Customer Loyalty in 100 Days with Joey Coleman
Do you know the difference between customer experience and customer service and which happens when?
Woody Brown: The Origin of a Creative Insurance Agent
It’s hard to capture and even harder to recreate, now matter what, creativity is dangerous inside your insurance agency. Because so few people have it.
Breaking Customer Inertia with Jeremy Hallett
Are you brave enough to actually do the things you wish could be done different in the insurance industry, instead of just talking about it?
